CRM
Platform Management Services
Get the most out of your CRM platforms with our strategic expertise, technical know-how, and local support
Challenges within any CRM platforms
Marketers only utilize 58% of their stack's capabilities. This is because:
- Lack of technical capability to deal with intensive data migration/integration
- Get stuck with IP setup, deliverability issues, and can’t get to customers’ inboxes (for ESPs only)
- Prone to frequent system downtime with bugs and issues without timely local support
- Lack of subscription strategy to maintain a healthy and reasonable platform cost
Blockers that prevent growth
Although most marketers are well aware of those issues, the things that prevent them from growing are strategic, technical, and local support. As a result, the gap between global CRM tech and local growth remains huge.
Bridge the gap between global tech and local growth
With 9 years of being the best in South East Asia regarding CRM, our mission is to help you fully maximize your return on investment from your CRM stack, by focusing on both growing your revenue and minimizing your costs.
We are the best in the region regarding CRM
- Local engineering and customer support
- Knowledge and experience for any CRM platforms
- Flexible pricing based on the level of support you need
- Platform cost optimization through strategic platform management and/or vendor negotiation
We’ve got insights and experience with many global tech platforms
Our approach
Close the gap between global tech and local expectations
With our experienced local engineering and customer support, we help smoothen the coordination between you and the platform's remote team, ensuring your new technology and team are ready to go.
Provide proactive and extensive resources for growth
We provide you with vast additional support to maintain the post-implementation stage, including platform training, invoicing process, troubleshooting, etc...
Realize your business plan to accelerate growth
We then evaluate your business objectives and platform performance so as to propose strategic recommendations to utilize your platforms to the fullest, at the same time ensuring you're spending the least amount of money necessary on your platform while delivering the highest possible return.
More about our services
- Account & technical account management
- Performance review
- On-going strategic advice
- New initiatives discussion
- Team management & coordination
- Platform management
- Regular platform training
- Platform troubleshooting
- Platform monitoring
- Platform recommendation
- Activate unused features & functions
- Strategy & Analysis
- Database management
- Send volume optimization
- Strategy recommendation
- Reporting
- Performance analysis
- Deliverability (for ESPs only)
- DNS setup
- Domain reputation
- Unsubscribe practice
- Content structuring (HTML or DND)
- URL checking
- List setup and suppression rule
- Review historical performance
- Design
- A/B testing design strategy and suggestion
- Solutions Engineering
- Database validation
- Database segmentation
- Technical troubleshooting
- Data flow monitoring
- System optimization
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