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Technology Partner

Tidio

Location
Oregon
Founded in
2013
Customers
60,000+
Pricing model
Based on number of usage
Target market
Small/Medium/
Enterprise
Tidio
Location
Founded in
Customers
Oregon
2013
60,000+
Pricing model
Based on number of usage
Target market
Small/Medium/
Enterprise
Tidio
Location
Founded in
Customers
Pricing model
Target market
Oregon
2013
60,000+
Based on number of usage
Small/Medium/
Enterprise

Our partnership

Tidio is a customer service platform powered by an AI chatbot and live chat that is compatible on Mobile. You can connect Messenger, live chat, and email to Tidio multichannel and answer all messages from one place, also on mobile. This can help to deliver a consistently great customer service experience, increasing the sales and conversion rate.

Through Ematic digital experts, we can help to ensures you have a smooth onboarding and get the maximum value out of using the solution.

Tidio is a customer service platform powered by an AI chatbot and live chat that is compatible on Mobile.

Our approach and offering

We can help you with Loox onboarding consulting service, connection implementation, or technical health checks.

Assist the buying process

We can help to assist during the buying process and manage the billing directly.

Help you get the best deal

We can help to negotiate and make sure you get the best deal.

Help you get started

Set up an account, connect your data, and provide dedicated CSM for ongoing support for platform maintenance.

Tidio key features

Connect with your customers and provide excellent customer service with Tidio.

Live chat

With Tidio live chat software, you can automate your customer support on your website and turn it into a sales generating tool. Installing Tidio live chat is simple and only takes a few minutes. you can have multiple one-on-one conversations at scale.

With Tidio live chat software, you can automate your customer support on your website and turn it into a sales generating tool
Set up personalized messages with one of 35+ design template or build your own

Chatbots

Set up personalized messages with one of 35+ design template or build your own. With Tidio, you can have unlimited access to canned chatbot templates that you can activate with just a few clicks. If you’d like to create a chatbot from scratch, you can use our easy-to-use bot builder with a visual editor.

Email, Messenger and Instagram integration

Respond to an email inbox, messenger, and Instagram conversation in one place. Using an automated chatbot across these channels helps you to boost your sales without coding.

Respond to an email inbox, messenger, and Instagram conversation in one place.
Tidio has plug-and-play integration with Shopify and add-ons from Shopify apps.

Integrate Natively with Shopify and other popular eCommerce apps

Tidio has plug-and-play integration with Shopify and add-ons from Shopify apps. You can also contact us to explore more integration options.

Frequently asked questions

Ematic can help you to create a Tidio account and ensure it connects with your website or eCommerce platform.

Yes, Tidio provides multiple language support to website visitors during a chat.

Contact us

to learn more about Tidio

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Company
Locations
Singapore • Malaysia • Indonesia • Vietnam • Thailand • Philippines • Taiwan • Hong Kong • Bosnia • United Kingdom • China
©2023 Ematic Solutions Pte. Ltd.
Company Registration No./UEN:
201111609G
©2024 Ematic Solutions Pte. Ltd.
Company Registration No./UEN:
201111609G