Quality Assurance Intern

Ematic Solutions is pioneering Southeast Asia’s AI Agency model, moving beyond a traditional digital agency to a company engineered for the AI age. Our mission is to infuse AI into everything we do, helping organizations build and optimize high-ROI digital ecosystems. We are a profitable, scalable business with a deep technical DNA and an AI-native workforce. We’re looking for AI-savvy, forward-thinking individuals who are excited to shape the future of marketing with us.

In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution.

Your Responsibilities Will Include:

Website Testing & Quality Assurance

• Assist in functional, UI/UX, and cross-browser testing for Shopify and WordPress websites.
• Test website responsiveness to ensure smooth performance across desktop, mobile, and tablet devices.
• Verify eCommerce functionalities such as product pages, checkout, and payment processing (Shopify).
• Ensure website forms, navigation, and interactive elements work correctly.
• Ensure website conforms to agreed upon functional and design requirements

Bug Identification & Reporting

• Identify and document bugs, inconsistencies, and issues using bug tracking tools like Jira or Trello.
• Work with developers to reproduce and validate fixes for reported issues.
• Perform regression testing after bug fixes and updates.

Performance & Security Testing (Basic Level)

• Test website speed and performance using tools like Google PageSpeed Insights and GTmetrix.
• Verify basic security features such as SSL certificates and secure login processes.

Documentation & Process Improvement

• Assist in creating test cases, checklists, and QA documentation.
• Contribute to improving testing processes and best practices.
• Provide feedback on user experience improvements.

• Available for a full time internship (6 months, paid internship)
• Preferably a fresh graduate or final year student pursuing a Bachelor or higher Degree in Information Technology in a recognized institution of higher learning, with good academic achievements
• Basic understanding of website testing, HTML, and CSS.
• Familiarity with WordPress and/or Shopify is a plus.
• Good analytical skills and attention to detail.
• Ability to follow test plans and document findings clearly.
• Eagerness to learn and work collaboratively with developers and designers.
• Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You’ll have opportunities to apply these skills in real projects and grow your expertise with us.

• Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more
• Competitive pay with an attractive, long-term compensation model
• A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you.
• Work with a diverse team of smart people who are also fun after work.
• Opportunity to interact with colleagues from different countries and cultures.