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ZALO MARKETING

Turn Zalo into your highest-converting CRM channel

Engage Vietnam’s 78M+ Zalo users with smarter, automated CRM.

Get a Free Zalo Strategy Session

Why Zalo?

Vietnam's #1 messaging app with over 78 million users

Direct 1:1 conversations with loyal customers

Higher open rate than email and SMS

Higher open rate than email and SMS

What Ematic Offers

Zalo OA Management

Manage your Official Account for a professional presence, smart segmentation, and performance insights.

Zalo OA Content Marketing

Plan and publish tailored Zalo content to drive engagement and build connections.

ZNS & Chatbot Automation

Automate messages and 24/7 chat to boost support and personalization.

Zalo Ads

Launch targeted ads to increase reach, traffic, and results.

Why Ematic?

Global leading technology

We help you stay abreast with the latest global martech solutions by being your dedicated buyer’s agent – we’ll provide you with all of the best assessments and suggestions that will benefit your business.

Custom made solution

We embrace flexibility for pricing, platforms, and even strategy change make sure you have the best experience and execution at every stage.

Local support

Along with our dedicated digital experts, we provide local customer & engineering support to make sure everything runs smoothly.

Why Integrate ZNS with Your CRM?

Unlock Real Growth with Ematic's CRM Expertise

We help brand build cross-channel strategies that connect Zalo, email, web, and more – all tailored to your tech stack and goals.

Unified Customer View

  • Track Zalo messages, email clicks, product views, and purchases – all in one place.
  • Target smarter with segments built on real customer behavior.

Designed & Managed by Experts

  • From setup to strategy, Ematic ensures your Zalo CRM integration runs smoothly and drives results.

Personalized ZNS Messaging

  • Send restock alerts, special offers, or updates based on user actions.
  • Right channel, right time – Email, Zalo, or SMS based on performance & preference.

Real-Time Automation

  • Trigger Zalo messages when users abandon carts, sign up, or hit key milestones.
  • Conversational, timely, and high-converting.

Better Customer Experience

  • Keep your brand top-of-mind with instant updates, order confirmations, and helpful tips via Zalo.
  • Less waiting, more delight.

Still have questions?

ZNS allows brands to send verified, branded messages via Zalo such as order updates, promotions, or loyalty alerts directly to users.

ZNS offers higher open rates (60–90%), branded sender name, no spam folder, and better message delivery tracking with lower cost than SMS.

Absolutely. Ematic helps you connect Zalo with your CRM, email, and automation platforms for seamless journeys.

You can send order confirmations, reminders, delivery updates, promotions, loyalty point alerts, and more based on Zalo’s approved templates.

Pricing is based on message volume and type. We’ll help you estimate costs and optimize usage to stay efficient.

Zalo Ads let you run targeted campaigns across the Zalo platform to reach users by location, interests, gender, and more. You can promote your OA posts, drive traffic to a website, or encourage OA followers.

Yes. You can retarget based on engagement with your Zalo OA or from ZNS messages, giving you better control over audience segmentation and conversion.

Broadcast Messaging allows you to send announcements, promotions, or content updates to all OA followers. Unlike ZNS, it’s limited to those who have opted-in by following your OA.

Zalo sets monthly broadcast limits based on follower count. Ematic helps monitor usage and optimize scheduling to stay within limits.

Zalo Mini App is a lightweight application inside Zalo that allows users to interact with your brand: book services, check orders, play games, or register promotions — without leaving Zalo.

Yes. Ematic partners with certified developers to help you launch or integrate your Zalo Mini App with your CRM and marketing platforms.

More About Our Service

Platform and Data Management

Monitor and fix data management,
system bug/downtime, email
deliverability and any integration
or technical issues.

Learn more

Campaign Management

Create, set up and curate email/cross-channel activities to support marketing campaigns based on your marketing calendar end-to-end.

Learn more

Marketing Automation Optimization

Set up and maintain an optimized
marketing automation strategy to
continuously drive positive ROI.

Learn more

Ematic Solutions — Your partner for end-to-end Zalo growth and customer retention

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Locations
Singapore • Malaysia • Indonesia • Vietnam • Thailand • Philippines • Taiwan • Hong Kong • Bosnia • United Kingdom • China
©2023 Ematic Solutions Pte. Ltd.
Company Registration No./UEN:
201111609G
©2024 Ematic Solutions Pte. Ltd.
Company Registration No./UEN:
201111609G