Digital Marketing Operations Intern

Ematic Solutions is pioneering Southeast Asia’s AI Agency model, moving beyond a traditional digital agency to a company engineered for the AI age. Our mission is to infuse AI into everything we do, helping organizations build and optimize high-ROI digital ecosystems. We are a profitable, scalable business with a deep technical DNA and an AI-native workforce. We’re looking for AI-savvy, forward-thinking individuals who are excited to shape the future of marketing with us.

In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution.

Your Responsibilities Will Include:

This role offers a unique chance to understand the full spectrum of business functions within the internship period. You’ll gain exposure to various verticals and operations, positioning yourself for a potential transition into a vertical-specific associate role upon graduation.

• Collaborate with our Digital Gurus and be exposed to all our verticals, including Social Media Marketing, SEO, CRM, and Performance Marketing.
• Assist with monitoring key operations processes specific to business verticals to prepare for scaling efforts.

You’ll also have the opportunity to be exposed to real-life business scenarios and learn how to act and think like an entrepreneur during your internship.

Key Responsibilities:

1. Operations Support:
   • Monitor all cards owned by the vertical to ensure updates, RAF (Review-Acknowledgement-Feedback), and +1 processes are happening. Flag inconsistencies to the vertical head and track who is responsible for the card updates or reviews.
   • Monitor Xsell, sales, and growth cards related to assigned verticals.
   • Track and support forecasting processes to the assigned verticals.
2. Onboarding & Training:
   • Ensure onboarding processes for new hires within the business vertical are running smoothly.
   • Provide documentation and support for process improvements and post-mortem reviews.
3. Documentation & Reporting:
   • Maintain up-to-date documentation for processes, strategies, and project post-mortems.
   • Generate insights and reports to assist vertical heads in decision-making.

• Available for a full-time internship (6 months, paid internship).
• Preferably a fresh graduate or final-year student pursuing a Bachelor’s or higher degree in Marketing, Business, or Management at a recognized institution, with good academic achievements.
• A fast and continuous learner in a fast-changing, technology-driven environment.
• Detail-oriented and highly organized are must. 
• Ability to prioritize, multi-task, and perform effectively under pressure.
• A team player who thrives on improvement and collaboration across departments.
• Basic knowledge of Microsoft Office and Google Suite are must. 
• Basic knowledge of Digital Marketing channels (i.e Google/Facebook/SEO) or Digital Marketing Tools (i.e Email Platforms, CRM, Google Analytics) are plus.
• Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You’ll have opportunities to apply these skills in real projects and grow your expertise with us.

• Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more
• Competitive pay with an attractive, long-term compensation model
• A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you.
• Work with a diverse team of smart people who are also fun after work.
• Opportunity to interact with colleagues from different countries and cultures.