Client Service

Associate Account Manager

Ematic Solutions is a marketing and technology consultancy that helps B2C companies build a fully integrated, high-ROI digital ecosystem. We are a team of digital marketers, engineers, designers, copywriters, operation specialists and customer success practitioners spread across the world. We are both professional and fun to work with. At Ematic, you are immersed in a flat and open culture. We support every colleague to achieve their long-term growth through work and create opportunities for you to interact with colleagues from different countries and cultures. We don’t just grow as a business, we grow as individuals together. Join us to build an exciting career.

# Rock Solid Digital Marketing

# The Power of Data & Analytics

# To Thrive in a Fast-paced Environment

# To Be a Solution-orientated Problem Solver

# To be Awesome in Communication Skills

# To Have Fun at Work and Learn

What’s The Gig?

  • You’ll team up with our Digital Gurus and be exposed to all our verticals, including Data Analytics, Content Marketing, CRM, CRO, Ecommerce, Performance Marketing, and SEO.
  • You’ll discover how our Account Managers are rocking their project management and how our consultants’ brain juice develops kick-ass strategies. You’ll be supporting them with basic fundamentals to ensure our existing client’s campaigns are running smoothly to perfection.
  • You will be the champion in aiding the digital consultants in gathering the needs of the client’s marketing initiatives (including EDM, Ads campaigns, etc.). Set Up & Schedule the campaign following the brief, managed the communication, and identified the upsell & cross-sell opportunities.
  • BY 12 MONTHS… You have outgrown the responsibilities and are ready to take on the new path to becoming a Super consultant in any of our verticals; Content marketing, CRM, CRO, eCommerce, Digital Data Analytics, Performance Marketing, SEO, or growing your career position in Account Management or Campaign Management.
  • Have 0-2 years in Client Services and/or Digital Marketing experience related.
  • Keen interest in learning a broad base of digital marketing including Analytics, Content Marketing, CRM, CRO, Ecommerce, Performance Marketing and SEO.
  • Have impeccable written and verbal communication skills, both in English and <local language>, able to convey difficult concepts to the customers and have good negotiation skills.
  • Detail-oriented and highly organized; ability to prioritize, multi-task, and perform tasks effectively under pressure with a systematic approach.
  • Have analytical and strong problem solving skills to synthesize data into clear insights for clients.
  • A good team player and aims to continue improving with the team and also able to work within and cross departments
  • A fast and continuous learner, especially in this fast changing data & technology driven environment.
  • Proficiency in Google Sheet & MS Excel
  • Basic knowledge of Digital Marketing channels (i.e Google/Facebook) or Digital Marketing Tools (i.e Email Platforms, CRM, CDP, Google Analytics) are plus.
  • All the perks that come with working in a startup, client-side, and we pay competitively with an attractive, long-term compensation model.
  • Be part of a fast-growing company that nurtures entrepreneurial nature and a startup culture and wants to unlock the best version of you.
  • Work with a diverse team of smart people who are also fun after work.
  • Collaborate with a multi-national team across APAC.
  • Opportunity to travel for better exposure across our operating markets.