Hotjar is a website visualization software that allows you to understand how users engage with your site. Hotjar provides tools such as heatmaps, session recordings, and surveys that gain depth insight to improve your conversion rate and current UX design.
Through Ematic digital experts, we help to ensure you are being onboarded properly and get the best experience and value out of using the solution.
Our approach and offering
We can help you with Hotjar onboarding consulting service, connection implementation, or technical health check.
Assist the buying process
We can help to assist during the buying process and manage the billing directly.
Help you get started
Set up an account, connect your data, and provide dedicated CSM for ongoing support for platform maintenance.
Hotjar key features
Gain valuable insight to improve your website experience with Hotjar.
Heatmaps
Heatmaps is a tracking tool for both clicks and scrolling on your site. this tools can show elements of pages that capture attention and discover practical ways that can keep users’ attention.
Recordings
Recordings are live playbacks of users on your site. Recordings show when users bounce, exit, and drop-off, helping you understand why your site is underperforming.
Incoming feedback
You can have a real-time suggestion box on your website and take feedback on every page you have. Through this incoming feedback tool, you can also identify which part of your site gets the most attention or create a negative experience. Your visitor can leave their like or dislike feedback on specific parts of each page that will help you to improve your attractive website.
Surveys
Improve your website experience by building Surveys on your site. You can gather information about visitor experience and their impression of your site. You can build Survey with a template to measure CES, CSAT and NPS or start from scratch.
Limitless integrations
Hotjar can integrate with other marketing technology to help you monitor that journey across different touchpoints.
Hotjar will be helpful for those who own or manage a website such as product managers, product designers, UX researchers, product and eCommerce marketers to help them understand the impact on UX and customer satisfaction.