Our Partnership
Okendo is a customer marketing platform that can track, measure, and report on all aspects of your customer marketing strategy. Okendo helps Shopify merchants to build community by pursuing social proof such as product ratings & reviews, customer photos/video, and Q&A.
Through this partnership, Ematic team ensures you have a smooth onboarding and get the maximum value out of using the solution.
Review and UGC Generation
Generate customer content including photos, video, text and pulled this content into on-site galleries. Keep users engaged with your brand:
Review Invitation: Collect reviews from every order with Okendo’s post-purchase emails and mobile-first content with automation and customization features.
Photos, videos and Q&A: Encourage your customers to take product attribute ratings and share their experience.
Campaigns: boost review counts and generate more UGC with periodic campaigns to past customers.
Review Displays
Provide authentic recommendations and reviews displayed on the homepage of your website. Showcase customer reviews throughout the buyer journey:
• Ratings and Reviews
• User-Generated Content (UGC)
• Review Highlights in carousels, badges and tabs.
Multi-channel Marketing
Extend the value of your customer content with the seamless integrations in key marketing channels including Google and Facebook.
Enjoy increased engaged traffic by allowing review metafield data to be indexed by Google and even sync your product review feed to display in Google shopping.
Content Management
Allow you to manage your customer community and the content they create and share.
• Moderation: Build a content policy that’s right for your brand using our range of advanced moderation controls.
• Reporting: track and analyse customer feedback at scale.
• Grouping: Show reviews and UGC from multiple products on a single product page using Group. Also, create groups manually or use Shopify collection with an intuitive in-app UI.
• Engagement and Support: Respond to customer feedback with public or private replies
Integrate Natively with Shopify and other popular eCommerce apps
Okendo has pre-built integration with Shopify & Shopify Plus platforms and add-on. You can also contact us to explore more integration options.
Interesting to learn more about Okendo?
Contact us!
Assist during the buying process
We can help to assist during the buying process and manage the billing directly.
Help You Get Started
We provide implementation, integration, and platform training at a cost to help you get started.
