Okendo is a customer marketing platform that can track, measure, and report on all aspects of your customer marketing strategy. Okendo helps Shopify merchants to build community by pursuing social proof such as product ratings & reviews, customer photos/video, and Q&A.
Through Ematic digital experts, we can help to ensures you have a smooth onboarding and get the maximum value out of using the solution.
Our approach and offering
We can help you with Okendo onboarding consulting service, connection implementation, or technical health checks.
Assist the buying process
We can help to assist during the buying process and manage the billing directly.
Help you get started
Set up an account, connect your data, and provide dedicated CSM for ongoing support for platform maintenance.
Okendo key features
Showcase Product Reviews & UGC for Shopify & Shopify Plus merchant.
Review and UGC Generation
Okendo allows ecommerce merchants to generate customers including photos, videos, customer reviews and pulled this content into on-site galleries. Display customers’ review and user-generated content (UGC) as a marketing strategy help merchants to build customers’ trust and impact the consumer purchase decision.
Review displays
Provide authentic recommendations and reviews displayed on the homepage of your website. Okendo provides the tools to capture and show the rating, reviews and feedback collected on your ecommerce store.
Multi-channel marketing
Okendo allows your ecommerce store to integrate with google search, google shopping, facebook, and instagram then you will be able to add customers’ review feed on google.
Content management
Content Management is an extensive range of tools and controls to manage your community and measure the content they create and share on your site. The content controls include the ability to build a content policy to approve and reject reviews, profanity filters, and media moderation.
Integrate natively with other popular eCommerce apps
Okendo has pre-built integration with Shopify & Shopify Plus platforms and add-on. You can also contact us to explore more integration options.
User-Generated Content (UGC) is a brand-specific content in any context such as photos, videos, testimonials and reviews created by customers that showed on your website or social media business.
UGC is used for Ecommerce stores helps to build trust and show how great your products are from real people’s testimony that can influence their purchasing decisions.