WhatsApp Marketing

The #1 Messaging App in Southeast Asia and
Launch your WhatsApp Business journey with us

SEA lives on WhatsApp
and brands that show up here, win 🏆

Proven Business Impact with WhatsApp

Metrics

💬 81% inquire via WhatsApp

🛍️ 74% conversion

⚡ 50% faster replies

📈 90%+ open rate

❤️ 1:1 connection

What It Means

People use WhatsApp to ask before they buy

Most of those conversations = purchase

Faster than email or call centers

Your messages actually get seen

Build loyalty through personal touch

Why Now is the Time to Start WhatsApp Marketing?

“SEA consumers expect instant replies, delay means lost revenue.
Brands who start now win loyalty before the market saturates.”

Turn WhatsApp into a Scalable CRM Channel
with Ematic

Business Problems

High Operational Load: Manual replies, list building, and campaign setup eat up internal resources, especially for small teams juggling multiple channels.
Tech Integration Roadblocks: Brands often face difficulty connecting WhatsApp with their CRM, ecommerce platform, or analytics tools, stalling automation and personalization.
Rising Costs with Poor ROI: API access, platform fees, and lack of automation lead to rising costs without guaranteed performance or scale.

Why Work with Ematic?

We’ve got the team, the experience, and the best price
possible for your success

CRM Experts with 10+ years Experience.
Cross-Functional Team Support.
Not Your Usual Agency.
Platform-Agnostic Guidance.

how we add value

A cross-functional team built to drive your CRM success

Unlocking the full potential of WhatsApp and CRM requires more than just a platform, it takes the right mix of strategy, content, technology, and operations. With Ematic, you get access to experienced consultants, marketers, designers, and engineers working together to deliver end-to-end impact, not just isolated execution.

Maximize the Power of WhatsApp for Seamless B2C Customer Engagement Across Single or Multi-Channel Strategies

Our Full Funnel Marketing

Phase

🚩 Goal:
Set up the channel and ensure basic 1:1 engagement readiness

🚩 Goal:
Personalize user journeys based on CRM and behaviorial data

🚩 Goal:
Expand messaging strategy. Integrate CRM, and drive growth at scale

Activate WhatsApp Business API.
Build opt-in entry points (web, QR, checkout, social).
Launch welcome journey to confirm opt-in.
Set up basic chatbox for FAQs & store info.

Connect CRM + site data.
Launch automation flows (Cart, Browse, Recommendation).
Nurture users across lifecycle stages.
Track & optimize reply, click, and conversion rates.

Broadcast campaigns to segmented users.
A/B test templates, content, and CTAs.
Run promos, launches, and interactive flows.
Sync WhatsApp with email, CRM, and paid audiences.

Our WhatsApp Platform Partners

CRM Platform

Our Services Designed to Help You
Tackle Your Business Problems

WhatsApp Campaign Management Services

Plan, launch, and optimize
high-quality WhatsApp campaigns tailored for local markets.

Marketing Automation Optimization Services

Set up and manage automated flows (e.g. welcome, cart recovery, loyalty) to boost engagement.

Content Creation

Create localized, high-performing
WhatsApp content with clear,
mobile-first messaging.

Account Management

Oversee day-to-day WhatsApp
and CRM activities to ensure consistent performance and growth.

Platform Managenment Service

Support technical setup, segmentation, and platform QA to keep your WhatsApp system running smoothly.

CRM Strategy and Analysis

Define a clear user journey and targeting approach across WhatsApp and CRM channels to drive retention and ROI.

MARKETING FOUNDATION

MARKETING FOUNDATION