Tidio is a customer service platform powered by an AI chatbot and live chat that is compatible on Mobile. You can connect Messenger, live chat, and email to Tidio multichannel and answer all messages from one place, also on mobile. This can help to deliver a consistently great customer service experience, increasing the sales and conversion rate.
Through Ematic digital experts, we can help to ensures you have a smooth onboarding and get the maximum value out of using the solution.
Our approach and offering
We can help you with Loox onboarding consulting service, connection implementation, or technical health checks.
Assist the buying process
We can help to assist during the buying process and manage the billing directly.
Help you get the best deal
We can help to negotiate and make sure you get the best deal.
Help you get started
Set up an account, connect your data, and provide dedicated CSM for ongoing support for platform maintenance.
Tidio key features
Connect with your customers and provide excellent customer service with Tidio.
Live chat
With Tidio live chat software, you can automate your customer support on your website and turn it into a sales generating tool. Installing Tidio live chat is simple and only takes a few minutes. you can have multiple one-on-one conversations at scale.
Chatbots
Set up personalized messages with one of 35+ design template or build your own. With Tidio, you can have unlimited access to canned chatbot templates that you can activate with just a few clicks. If you’d like to create a chatbot from scratch, you can use our easy-to-use bot builder with a visual editor.
Email, Messenger and Instagram integration
Respond to an email inbox, messenger, and Instagram conversation in one place. Using an automated chatbot across these channels helps you to boost your sales without coding.
Integrate Natively with Shopify and other popular eCommerce apps
Tidio has plug-and-play integration with Shopify and add-ons from Shopify apps. You can also contact us to explore more integration options.